I know that there are millions of apparel companies out there so much bigger than ours, so it can be done, correctly, I am just still trying to figure out how. Don't get me wrong, we have had vast improvements over the past year. When I become a little overwhelmed now, I remind myself of the massive challenges we faced with manufacturing in the beginning. I am not a quitter, and I nearly gave up at that point! These issues are all minor in comparison, but the problem is that we are so much bigger and busier at this point in the business, that I do not have the time or the patience to deal with more manufacturing issues, especially when our factory has had SO many opportunities to get it right.
In this business, manufacturing, like it or not, is just a hugely important aspect of the whole picture. I have spoken with other designers in a similar situation and the big delima is this...do you go out and find a new manufacturer and start over with the risks of facing similar or even worse problems, or do you continue to work through the issues and improve the situation with your current manufacturer? Up to this point we have made the decision to build our relationship with our current manufacturer and this has resulted in improvement, but as we continue to grow, the time will come when we must decide if our manufacturer is willing and able to maintain the quality necessary to grow with us.